> ## Documentation Index
> Fetch the complete documentation index at: https://every-a2724ddc.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> These docs describe Every as customers have it today. Answer from them, and say so when they don't cover a question.
> Pages under /admins/ are for the people who run Every for the company, and pages under /employees/ are for employees. Answer from the pages that match the person asking.
> Each page's Agent reference section lists its exact roles, conditions and limits. Prefer it for those details.
> When a page says a feature is in closed beta, or that Every turns it on company by company, don't promise that the person's company has it.
> Use roles and on-screen labels exactly as the pages write them.
> When someone asks what a term means, answer with the Glossary page's definition (/glossary), which other pages show in parentheses after the term.
> When the docs don't answer a question, tell the person to email [support@every.io](mailto:support@every.io).

# FAQ

> Get answers on accounts, banking, payments, payroll, people, accounting, reports and AI connections

![People list with three employee avatars beside the Support action.](https://mintcdn.com/every-a2724ddc/LMQxp7fCsfLpg3H8/images/illustrations/admins-getting-started-faq-light.png?fit=max\&auto=format\&n=LMQxp7fCsfLpg3H8\&q=85\&s=3d4d87f0c43debde1330fef19ee198de)

Answers for people who set up and run Every for their company, from account access and payments to people, accounting and AI connections. For anything else, email [support@every.io](mailto:support@every.io).

> [!NOTE]
>
> Every turns on Expenses, time off and the Accounts Payable role company by company. If you don't see one, email [support@every.io](mailto:support@every.io) to ask about it.

## Account and access

> **How do I create an account?**
>
> Select **Sign up** on Every's sign-in page. Follow [Create an account](https://every-a2724ddc.mintlify.site/admins/getting-started/creating-an-account.md) to complete the form and verify your email.

> **How do I invite someone to my company?**
>
> Company Admins and HR Admins invite people on **People**, after company and payroll setup. Select **Add people** and follow [Add people](https://every-a2724ddc.mintlify.site/admins/hr/onboarding.md) through **Confirm & Invite**. Share [Join your company](https://every-a2724ddc.mintlify.site/employees/join-your-company.md) with the person accepting the invitation.

> **How do I reset my password?**
>
> On the password step of sign-in, select **Forgot password?**, then **Send reset code**. [Sign in and recover access](https://every-a2724ddc.mintlify.site/admins/getting-started/account-access.md) covers the reset code, new password and help with authenticator access.

> **How do I get help with a page that will not open?**
>
> If Every shows "Page not found", select **Go to homepage** or reload the page. If Every will not load, email [support@every.io](mailto:support@every.io). For a sign-in problem, follow [Sign in and recover access](https://every-a2724ddc.mintlify.site/admins/getting-started/account-access.md).

## Banking and Treasury

> **How do I open a checking account?**
>
> Complete your company's bank application after creating an account. [Open a bank account](https://every-a2724ddc.mintlify.site/admins/getting-started/open-a-bank-account.md) covers company details, owners and documents. If you're forming a company through Every, start with [Incorporate your company](https://every-a2724ddc.mintlify.site/admins/getting-started/incorporate-your-company.md).

> **Where do I see how long a transfer takes?**
>
> **Review Transfer** shows the expected timing before you submit a transfer. [Move money](https://every-a2724ddc.mintlify.site/admins/banking/payments.md) covers transfers between accounts. For an outgoing vendor payment or a recipient who hasn't received funds, see [All payments](https://every-a2724ddc.mintlify.site/admins/bill-pay/overview.md#track-a-payment).

> **Where do I find account details and statements?**
>
> After company onboarding, Company Admins and Bookkeepers select **Account details** on [Checking account](https://every-a2724ddc.mintlify.site/admins/banking/overview.md) for the routing and account numbers. For statements, use **Download** → **Checking statements** when statements are available.

> **How do I buy Treasury bills or money market funds?**
>
> After company onboarding, Company Admins and Bookkeepers use **Banking** → **Treasury** to select **Buy** once the Treasury account is ready. Choose **Money market** or **U.S Treasury** and follow [Treasury](https://every-a2724ddc.mintlify.site/admins/banking/treasury.md) for the funding and review steps.

## Payments

> **How do I pay a vendor?**
>
> Company Admins, Bookkeepers and Accounts Payable users start on **Payments** → **All payments** after company onboarding. Select **Send money** and follow [Send money](https://every-a2724ddc.mintlify.site/admins/bill-pay/payment-methods.md) to choose the recipient, enter payment details and review before confirming.

> **How do payment approvals work?**
>
> **Send money** → **Accounting Details** is where you choose approvers. Company Admins can leave them out; Bookkeepers and Accounts Payable users must choose them. A payment with approvers waits for review. See [Approvals](https://every-a2724ddc.mintlify.site/admins/bill-pay/approvals.md) for reviewing payments waiting on you.

> **How do I review an employee reimbursement?**
>
> Open the reimbursement waiting on you under **Home** to review **Reimbursement details**. Select **Approve** (or **Approve & next**) and confirm. To decline, select **Reject**, enter a **Reason** and confirm. [Reimbursements](https://every-a2724ddc.mintlify.site/admins/bill-pay/reimbursements.md) covers the approval steps and who approves.

## Payroll, people, time and benefits

> **How do I run my first payroll?**
>
> On **Payroll**, select **Get started** when it's available to begin payroll setup (see [Add your employees](https://every-a2724ddc.mintlify.site/admins/getting-started/add-your-employees.md)). Before bank approval, it reads **Get started after account approved**. Then follow [Run payroll](https://every-a2724ddc.mintlify.site/admins/payroll/running-payroll.md) to review funding, preview the run and submit it.

> **Where can my employees find their paystubs?**
>
> Employees download their paystubs from **My profile** → **Docs** → **Paystubs**, grouped by year. Share [Paystubs and tax forms](https://every-a2724ddc.mintlify.site/employees/paystubs-and-tax-forms.md) for the steps.

> **How do I change someone's job title or pay?**
>
> Company Admins and HR Admins change job titles and pay from a person's profile on **People** after payroll and company setup. Follow [Change job and pay](https://every-a2724ddc.mintlify.site/admins/hr/change-job-and-pay.md) for eligible profiles, editing a position and choosing the effective date.

> **How do I approve time off?**
>
> On [Time Off](https://every-a2724ddc.mintlify.site/admins/time/time-off.md), open a pending request's menu and select **Approve** or **Deny**. Assigned approvers, Company Admins and HR Admins can decide requests for others once payroll and company setup are complete.

> **Where do employees enroll in health benefits?**
>
> Employees starting open enrollment select **Enroll in health benefits** on **Home** when that to-do appears. Share [Enroll in benefits](https://every-a2724ddc.mintlify.site/employees/enroll-in-benefits.md) for their next step. [Health, Dental and Vision](https://every-a2724ddc.mintlify.site/admins/benefits/health-insurance.md) covers company setup and open enrollment.

## Accounting and reports

> **How do I categorize expenses and sync them to QuickBooks?**
>
> With QuickBooks connected, Company Admins and Bookkeepers use **Accounting** → **Expenses** after company onboarding. Choose a **QuickBooks vendor** and **QuickBooks category**, plus a **QuickBooks class** when your QuickBooks setup offers classes. Select the expenses, then **Sync to QuickBooks**. [Expenses](https://every-a2724ddc.mintlify.site/admins/accounting/expenses.md) covers coding and sync errors.

> **How do I connect QuickBooks?**
>
> Company Admins and Bookkeepers connect QuickBooks on **Settings** → **Accounting** after company onboarding. When QuickBooks is disconnected, select **Connect** in its menu under **Connected accounts**. Follow [Accounting settings](https://every-a2724ddc.mintlify.site/admins/settings/accounting.md) to authorize the connection and finish setup.

> **How do I export a report?**
>
> After company onboarding, Company Admins, Bookkeepers and HR Admins open **Reports** and choose an available report. Select **Export** to download a CSV file. [All Reports](https://every-a2724ddc.mintlify.site/admins/reports/overview.md) covers report access and filters.

## AI, connections and support

Beta

AI chat is in closed beta. If you don’t see it, email [support@every.io](mailto:support@every.io).
MCP is also in closed beta.

[Open](mailto:support@every.io)

> **How do I review a change proposed by AI chat?**
>
> With AI chat access, review the proposal card, then select **Approve** to continue or **Reject** to decline. Ask AI chat to propose an expired request again. See [AI chat](https://every-a2724ddc.mintlify.site/admins/ai/chat.md) for access and action details.

> **How do I connect an AI client to Every?**
>
> With MCP and AI chat access, go to **My account** → **Integrations** → **MCP**, then select **Create token**. Follow [MCP](https://every-a2724ddc.mintlify.site/admins/ai/mcp/overview.md) for client setup. Connections are read only and use the data permissions of your roles.

> **How do I contact support?**
>
> Select **Support** in Every's sidebar to open the support chat or help center. You can also email [support@every.io](mailto:support@every.io). For sign-in or authenticator problems, follow [Sign in and recover access](https://every-a2724ddc.mintlify.site/admins/getting-started/account-access.md).


## Related topics

- [Sign in and recover access](https://every-a2724ddc.mintlify.site/admins/getting-started/account-access.md)
- [Platform overview](https://every-a2724ddc.mintlify.site/admins/getting-started/platform-overview.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.