Sign in and recover access

Sign in to Every as an employee with a password or passkey, set up an authenticator app, reset a forgotten password and recover authenticator access.

Sign in to Every with your email and password, or with a passkey. Reset a forgotten password from the sign-in screen, or email [e-mail] if you lose access to your authenticator.

If you are already signed in, use My account to change your password or manage passkeys.

Before you begin

• You need an Every account. No company role is required to sign in.
• Have the email address you use for Every.
• Keep your authenticator app or password manager nearby. Every can ask for a 6-digit code from it when you sign in, as part of MFA.

Sign in

1. Enter your email

   On the sign-in screen, enter your email in Email address.

2. Continue to your password

   Select Continue.

3. Enter your password

   In Password, enter your password.

4. Continue signing in

   Select Continue.

5. Enter an authenticator code when asked

   If Enter multi-factor authentication code appears, enter the code from your authenticator app or password manager.

6. Submit an authenticator code when asked

   On Enter multi-factor authentication code, select Continue.

To change the email, select the close button beside it on the password step.

Sign in with a passkey

When your account has a passkey and your browser supports it, Continue on the email step starts passkey sign-in. Your browser then asks for your saved passkey. To use your password instead, select Sign in with password.

On the password step, Sign in with Passkey switches back.

When you have a passkey and sign in with your password instead, Every emails you a 6-digit code:

1. On We sent you a code via email, enter the code from your email.
2. Select Continue.

Set up an authenticator app

When you have no passkey and haven’t set up an authenticator, Every shows Enable multi-factor authentication after your password.

1. Add Every to your app

   Scan the QR code with your authenticator app, or enter the setup code shown under it.

2. Enter your authenticator code

   Enter the 6-digit code the app gives you.

3. Finish setup

   Select Continue.

Reset your password

1. Enter your account email

   On the sign-in screen, enter your email in Email address.

2. Continue to the password step

   Select Continue.

3. Open the reset page

   On the password step, select Forgot password?.

4. Enter the email for the reset

   In Email address, enter your account email.

5. Request a code

   Select Send reset code.

6. Enter the code

   On the Create new password screen, enter the code from your email in Verification code.

7. Enter a new password

   In Enter password, enter a new password. It needs at least 8 characters, with a lowercase letter, an uppercase letter, a number and a symbol.

8. Confirm the password

   In Confirm the password, enter the same password again.

9. Save the password

   Select Confirm & Save.

If you need another code, select Resend code. Every clears the Verification code field, so enter the new code.

Recover access to your authenticator

If you lose access to your authenticator app, you can get help without signing in:

1. On the code prompt, under Lost access to your MFA?, select See more.
2. Select Contact Support to email [e-mail].

What happens next

After you save a new password, Every shows Password saved and opens the sign-in screen a moment later. Sign in with your new password.

Troubleshooting

Every asks me to confirm my email

An unverified email opens the Verification Code screen, which shows the address the code went to. Enter the code in Confirmation code. To get a new one, select Resend code. If you reach the attempt limit, email [e-mail] to confirm your account.

My password is rejected on the reset screen

Check that it has at least 8 characters, with a lowercase letter, an uppercase letter, a number and a symbol. The two password fields must also match.

I don’t see the passkey option

The passkey option appears when your account has one and your browser supports it. Sign in with your password instead.

My account isn’t linked to a company

Every shows “Your account isn’t linked to a company any more. Ask an administrator at your company to restore your access, or contact [e-mail].” Ask an administrator at your company to restore your access, or email [e-mail].