Benefits

Choose coverage, review benefit contributions and cards and request a change after a life event

Choose health coverage from Home → Things to do → Enroll in health benefits. On My profile → Benefits, review your plans, contributions and benefit cards after your company finishes onboarding.

Employees manage their own benefits here. Contractors don’t have a Benefits tab on My profile.

Every turns on benefit card replacement company by company. If you don’t see it, email [e-mail] to ask about it.

Before you begin

The health enrollment task appears once you’ve finished joining your company, when your company has coverage for you to choose, such as during open enrollment. While you join, choose your coverage in the Benefits step instead (see Join your company).

Choose your coverage

1. Confirm your details

   On Personal Details, confirm Sex and Marital status, then continue.

2. Choose who to cover

   For each type of coverage, select Enroll in medical coverage or the dental or vision option. Turn on the switch for each dependent you want covered. To add someone, select Add another dependent.

3. Choose a plan

   Compare the available plans, including You pay and Company pays, and select a plan. Continue through the other coverage types shown.

4. Review your choices

   At the Review step, the page is titled Confirm & enroll. Check your plans, covered people and costs.

5. Sign documents when requested

   If Legal appears on Review, enter your full name for each document and select I agree to electronically sign this document.

6. Add card delivery details when requested

   If Card delivery appears on Review, enter the address where you want your benefit card mailed.

7. Confirm your choices

   Select Confirm. During onboarding, finish the remaining onboarding steps too.

Waive coverage

1. Waive the coverage

   Select Waive medical coverage or the dental or vision option.

2. Give a reason

   Under Choose reason why you waive, select a reason. For Other (please explain), enter it under Please explain.

3. Finish your choices

   Continue through the remaining coverage choices and the Review step, including any Legal signatures requested. Then select Confirm. Waived coverage shows as Declined coverage.

The form warns that waiving means you won’t be enrolled in the company’s plan for that plan year. The warning says later enrollment requires a qualifying life event or the next open enrollment.

Change a health selection

During enrollment, open Edit your health benefit selection on Home to reopen a submitted choice. On My profile → Benefits, use Make changes when it appears on the plan’s card. Select Plan details to review the plan.

Enroll in financial benefits

My profile → Benefits also offers FSA and commuter elections for available health care, dependent care, transit and parking plans.

1. Open the benefit

   On the benefit’s card, select Get started.

2. Choose whether to participate

   Select Yes to enroll or No to waive.

3. Enter your contribution

   If you enroll, enter your amount in Pre-tax income contribution. Use the limit displayed on the form.

4. Confirm the mailing address

   If the form requests an address for your benefit card, complete it.

5. Review the election

   Select Continue to review the contributions, coverage period and any mailing address. When a Plan Summary appears, open it and select the acknowledgment after reading it.

6. Finish the election

   Select Confirm & enroll, or Confirm waiver if you declined participation.

Change a commuter contribution

1. Open the commuter benefit

   On My profile → Benefits, select Make changes on the commuter benefit’s card.

2. Change the contribution

   In Pre-tax income contribution, enter the new amount.

3. Review the change

   Select Continue to review the contribution.

4. Confirm the change

   Select Confirm.

FSA contribution elections are set for the plan year and cannot be changed from this screen.

If the Plan Summary cannot load, close and reopen the enrollment to try again.

Request a change after a life event

Start on My profile → Benefits while you’re eligible and still employed.

1. Start the change

   Under Qualified life event, select Submit change.

2. Choose the event

   In Select a Qualifying Life Event, select the event that applies to you.

3. Enter the date

   Enter the date requested for your selected event.

4. Provide supporting proof

   Upload one of the listed acceptable documents in QLE Document. If the form offers a confirmation that you don’t have a document now, you can select it instead.

5. Choose an approver

   In Select Approver, select the administrator to review your request.

6. Complete the coverage choices

   Complete the coverage steps shown.

7. Finish the coverage choices

   Select Complete enrollment or Save when shown.

8. Sign documents when requested

   If Review & sign appears, enter your full name for each document.

9. Agree to sign when requested

   On Review & sign, select I agree to electronically sign this document for each document.

10. Confirm the signatures when requested

    On Review & sign, select Confirm.

Your submitted change appears under Qualified life event as Pending approval. For questions about eligibility or the changes your plan allows, contact your HR administrator.

Use your benefit card

Under Benefit Cards, select a card to see its allowances, spending and Recent transactions.

When Activate card appears for your physical card, select it and follow Activate a physical card.

To replace a lost or undelivered card:

1. In the card’s details, select Order new card when available.
2. Confirm the Delivery address, then select Order card.

If replacement is unavailable, the card’s details explain why. For a card on hold, email [e-mail].

Review retirement benefits

On My profile → Benefits, review any retirement plan listed, such as a 401(k) or Roth 401(k), and its contribution amounts. For enrollment, contribution changes or questions about the plan, contact your HR administrator.